Intelligent Facility Automation

Intelligent Facility Automation — our Smart Workforce Accommodation Management (SWAM) platform — is a complete system for organisations that run labour camps, workforce housing, staff accommodation, industrial and construction camps, and residential workforce facilities.

Run on paper and spreadsheets, these operations drift. Beds sit empty while new arrivals wait, maintenance requests get lost between a phone call and a notebook, resident records go stale, and nobody can answer "how full are we right now?" without walking the camp. Intelligent Facility Automation puts every resident, bed, ticket, visitor and asset in one system, visible in real time.

This is not a shared service that mixes your data with everyone else's. We deploy a dedicated instance for your organisation, and it stays yours.

• Hosted by HikmaStream — we provision, secure, monitor, back up and update your instance. Nothing for your IT team to operate.
• Deployed on your cloud — we install into your own cloud account or data centre, so resident data never leaves your infrastructure. This suits organisations with data-residency, security or procurement requirements.

Both options run the same Docker-based deployment on PostgreSQL, so you get the same product and the same updates either way — and you can move between them later without changing systems.

• Web Administration Portal — the day-to-day workspace for camp administrators and facility managers.
• Resident Mobile App (Android) — residents access accommodation services and raise maintenance requests themselves.
• Maintenance Mobile App — maintenance staff receive, update and close assigned jobs in the field.
• Backend platform and REST APIs — business rules, notifications, reporting and secure data management, ready to integrate with your other systems.

Shared rooms, bed by bed. Accommodation is modelled down to the individual bed across buildings, floors and rooms — because a labour camp allocates beds, not rooms. Reserved beds, room status and live availability prevent the double-allocations that cause arguments at intake.

Maintenance that closes the loop. A resident raises a ticket from their phone; it is categorised, prioritised, assigned and tracked against an SLA, then verified as resolved. Maintenance history stays attached to the room.

Security you can evidence. Visitors are registered, authorised and passed in and out. Residents carry RFID, NFC or QR credentials, and every entry and exit is logged for audit.

Assets that do not disappear. Register assets, track their location, assignment and condition, and report on depreciation.

Cards printed on site. Resident IDs, access cards and temporary visitor passes with photo, QR and barcode, from templates, with full print history.

• Super Administrator — system-wide configuration and management.
• Camp Administrator — daily camp operations and resident records.
• Facility Manager — accommodation, maintenance and asset oversight.
• Maintenance Staff — assigned tasks and updates.
• Resident — accommodation services through the mobile app.
• Security Staff — visitor registration and access control.

1. Discovery — we map your buildings, rooms, beds, roles and current process.
2. Provisioning — your dedicated instance is deployed on our cloud or into yours.
3. Data import — existing residents, rooms and assets are loaded in.
4. Training — for administrators, facility managers, maintenance and security staff.
5. Go-live — with deployment support, user manuals, administrator and technical documentation, and warranty support.

Because the platform is already built, deployment is measured in days and weeks, not the months a bespoke build would take.

Can we host it on our own infrastructure? Yes. We deploy into your cloud account or data centre, and your data stays entirely within it.

Can one instance handle several camps? Yes — multi-property support is built in, so a group can manage many camps and report across all of them.

Do residents have to use the mobile app? No. Administrators can perform every operation from the web portal; the app simply removes work from your front desk.

Will it work with our existing access hardware? The platform supports RFID, NFC, QR codes and digital credentials, and the REST APIs allow integration with existing systems.

What does it cost? Pricing depends on camp size, number of properties and whether we host it. Message us on WhatsApp and we will give you a straight answer.